FAQS
frequently
asked questions
We are dedicated to educating our community. We aim to have every visit to our office be an opportunity to learn something new, whether it is about the differences in the quality of eyeglass lenses, or an understanding of medical conditions such as glaucoma. We educate everyone who visits us about their insurance and the best way to utilize it. During exams we explain what we are doing so that our patients feel a part of the process. We are also committed to educating the larger community through workshops at schools and community organizations.
We are grateful, that for 50 years, you have trusted us with your vision care needs and look forward to your next, or first, visit!
How is my personal information utilized and protected?
What are your hours of operations?
We are open every day but Saturday and Sunday!
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Monday
8:30 to 5:30
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Tuesday
8:30 to 5:30
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Wednesday
9:30 to 5:30
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Thursday
8:30 to 5:30
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Friday
8:30 to 5:30
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Saturday
CLOSED
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Sunday
CLOSED
I am unhappy with my lens choice, is there anything that I can do?
We have a 90 day warranty that allows our patients to change their lenses once within that time period. Please come in so that we can get you something that will work better for you.
What kind of warranty do my glasses have?
We offer the best warranty in Humboldt county. We guarantee your satisfaction and can make necessary changes to ensure your glasses work comfortably for you and are enjoyable for daily use. Included in this warranty is a one-time catastrophic replacement of broken glasses.
Do you accept used glasses for donation?
Yes, we do! We work with the Lions club to donate and distribute prescription glasses to those in need internationally.
When Should Eye Examinations Begin?
Our recommendation is that a yearly eye exam should begin at six months of age.